About Us

About Us

LUG HELPS BUSINESSES ACHIEVE TRUE CUSTOMER LOYALTY
 
PLUG, the e-commerce platform designed specifically to help businesses generate more sales and increase brand awareness, is steadily cementing its position as the premier platform not just for sales-based objectives, but for creating experiences that foster genuine customer loyalty in a variety of ways.
 
The PLUG is not just about creating experiences of a lifetime for customers, it’s also a platform that enables businesses to learn more about their customers as well. As a result, these features drastically improve affiliates’ ability to deliver more value to their customers, while making each customer feel like a VIP whenever they interact with the respective businesses. The PLUG does this in so many ways.
 
True loyalty is achieved when customers are emotionally connected to your brand. 
In this very competitive market, they want to feel rewarded for every interaction of choosing your business over the competition.
 
This Loyalty & E-commerce platform is truly unmatched in the marketplace. In this digital age of contactless interaction, the PLUG gives you the ability to create QR codes for your customers to scan and view price lists, specials, menus and so much more directly on their devices, creating an experience that seems more personal right from the start.
 
After they’ve enjoyed their experience or product, letting them know that their feedback is not only important, but actually valued by the business is another important step in retaining your customers. Automatically generate text messages thanking customers for coming, reminding them of sales that are active and sending surveys are all features of the platform that you can execute with ease.
 
The PLUG takes it even a step further by allowing any business, regardless of size and industry, to activate its own loyalty points programme through the system. Customers can be rewarded based on visits, birthdays or a digital punch out system based on the number of purchases (eg. buy 5 times and get the 6th one free). An added incentive is that clients do not have to come into a physical store to accumulate these points. All the ways of creating your points system can be applied for online transactions as well.
 
Ultimately, customer loyalty, especially at a time like this, cannot be taken for granted. That’s why the PLUG is more than ideal to any business that truly values its customers. Tap into the wealth of features and insights that are sure to keep your customers coming back.